EduSphere AI

How Can We Help?

Find answers to your questions and get the support you need to make the most of EduSphere AI.

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Getting Started
Guides for new users
Troubleshooting
Common issues and solutions
Feature Guides
Detailed feature documentation

Popular Support Articles

Getting Started

How to Import Your Google Calendar

Learn how to seamlessly import your Google Calendar events into EduSphere AI.

Troubleshooting

Fixing Calendar Sync Issues

Troubleshoot common calendar synchronization problems and get your events showing up correctly.

Features

Maximizing the AI Lab

Get the most out of the AI Lab with tips and tricks for generating better responses.

Account

Managing Your Subscription

Learn how to upgrade, downgrade, or cancel your subscription, and manage your billing information.

Still Need Help?

Live Chat

Chat with our support team in real-time for immediate assistance with your questions.

Email Support

Send us an email and our team will get back to you within 24 hours with a solution.

Video Tutorials

Watch step-by-step video guides to learn how to use all features of EduSphere AI.

Frequently Asked Questions

How do I import my Google Calendar?

To import your Google Calendar, go to Settings, then Calendar, then Import and click on "Connect Google Calendar." Follow the prompts to authorize EduSphere AI to access your calendar data. Your events will automatically sync within a few minutes.

What's the difference between the AI providers?

EduSphere AI offers two AI providers: Gemini and Hugging Face. Gemini is optimized for conversational responses and general knowledge, while Hugging Face offers specialized models for specific tasks like summarization, translation, and classification.

How do I cancel my subscription?

You can cancel your subscription at any time by going to Settings, then Billing, then Subscription and clicking "Cancel Subscription." Your subscription will remain active until the end of your current billing period.

Is my data secure?

Yes, we take data security very seriously. All your data is encrypted both in transit and at rest. We never share your personal information with third parties without your consent. You can review our Privacy Policy for more details.

Can I use EduSphere AI offline?

Currently, most features require an internet connection as they rely on our AI services. However, Ultimate plan users can download flashcards for offline study. We're working on expanding offline capabilities in future updates.